Cancellation/Refund Policy

AUTHENTICITY GUARANTEE

At www.biobritte.co.in, we ONLY stock authentic products. All our items are genuine and are manufactured at our own facility. Prior to shipping, we do several levels of rigorous quality checks, hence eliminating any chances of counterfeit products. If you have any concerns about the authenticity of any of the items you have purchased from us or are considering purchasing, please contact us directly by emailing us at biobritte.agro@gmail.com and we shall be happy to address your concerns.

RETURNS POLICY FOR FULL-SIZE PRODUCTS

www.biobritte.co.in follows a transparent 'No Questions Asked' returns policy for all full-size products bought from our online store. You can return the unused products you have ordered within 7 days of the date of receipt. Please note that used products cannot be returned. To return the unused goods, please email us at biobritte.agro@gmail.com and we will walk you through the process till completion. Special instructions for Cosmetics: Products should not have been tried or used and the packaging should not have been tampered in any way. Special instructions for returning order. Customer has to send parcel to our address at their costs. After the product is picked along with the packaging box, the delivery executive will hand over the invoice. We will need a picture of this invoice to be shared with us on biobritte.agro@gmail.com . The products purchased under clearance cannot be returned or replaced.

REFUNDS POLICY

Refunds are processed in a maximum of 15 days from the date on which www.biobritte.co.in receives returned goods. In case of prepaid order through Credit Card, Debit Card, or Net Banking, the amount will be refunded back to the account from which it was paid within 5-7 working days. In case of Cash-on-Delivery order, a refund cheque will be deposited in your bank account in favor of the “Billing Name” used while placing the order or bank transfer will be made for which certain details need to be provided over email (biobritte.agro@gmail.com)  the amount will be refunded back to the account from which it was paid within 5-7 working days. Please note that Cash-on-Delivery charges and Shipping Charges (if applicable) are not refundable.

CANCELLATION POLICY

An order can be cancelled only up to it is in 'Pending' state. Once we start processing, it cannot be cancelled. You will have to send us an email on biobritte.agro@gmail.comwith reasons for the cancellation. Once you request the cancellation of item(s) in your order, it will take us a maximum of 1-2 business days to cancel the order. You will be notified of the same by email.

NOTE:

Any single product in the kit/set cannot be replaced or returned.

How we grow our cordyceps mushrooms?

  • Well equiped spawn laboratory

    Growing quality cordyceps militaris mushroom needs to have high quality mushroom spawn or seeds. We grow our own seeds in our well established spawn laboratory.

  • Experienced Staff

    We are team of experienced microbiologist, Biotechnologist and chemist.

  • Clean and Hygienic Laboratory

    Biobritte follows Clean and Hygienic conditions for cultivating Cordyceps militaris mushrooms. Growing cordyceps in clean environment assures quality cordyceps mushrooms to our clients.

  • Hygienic Incubation Rooms

    Biobritte has seperate clean rooms to incubate cordyceps jars. This enables us to grow cordyceps mushroom at large scale.

  • Clean Rooms for Growing Cordyceps

    Biobritte has seperate clean rooms to grow cordyceps. This enables us to grow cordyceps mushroom at large scale. We grow cordyceps at most suitable environment.

  • Harvesting and Processing

    Harvesting and Processing is important process in manufacturing cordyceps in our facility. Biobritte follows scientific sops to harvest, dry and powder cordyceps mushrooms.